Discount Report
Discount Report summarizes discounts and coupons recorded on saved orders. It is intended for promotion review and troubleshooting rather than payment processor reconciliation.
Columns
| Column | Description |
|---|---|
| Discount ID | Identifier recorded for the discount or coupon. |
| Discount Type | The CartThrob discount implementation that produced the adjustment. |
| Discount Data | Saved details associated with the discount. |
| Discount Used By | Orders or customers associated with its use. |
An action column exists in the current table structure but does not provide a meaningful row action.
Empty reports
An empty table normally means no matching discount usage was recorded. Confirm that:
- orders were saved;
- the discounts were actually applied before checkout completed;
- the relevant order statuses are included; and
- the tested date/data set contains discounted orders.
Export
CSV and XLSX actions export the complete discount result. Saved discount data can differ by plugin and may require interpretation specific to that discount’s configuration.